CANCELLATION AND REFUND POLICY

The Cancellation and refund policy herein constitutes how ‘Origin of Life’ process the cancellation and refunds on our Website viz. originofife.in (“Website”). Capitalized terms not defined herein shall have the meaning ascribed to them in the Terms.

CANCELLATION BY THE COMPANY:

You agree and acknowledge that in the cases of online or offline services, there may be times when we are unable to accept rental bookings/purchase for them and must cancel them. We have the right to refuse or cancel any rental booking/purchase for any reason at our sole discretion, without any claims or liability for finance costs or interest on the amount. Inaccuracies or errors in Solutions or pricing information, technical or technological problems, or problems found regarding credit/debit fraud are all examples of instances that may result in your rental booking/purchase being cancelled. Before approving a rental booking/purchase, we may demand extra verifications or information.If we cancel your rental booking/purchase after it has been charged to your credit or debit card, the amount paid will be reimbursed to your credit or debit card account within a reasonable time.

CANCELLATION BY THE USER:

Origin of Life does not offer refunds to the User once the service has been successfully rented/booked/purchased.

REFUNDS DUE TO SPECIAL CIRCUMSTANCES:

We offer Refunds only in special cases such as factual errors, duplicate payments, mistaken denominations and other inaccurate payment deductions where You may face unreasonable loss. We offer refunds only by facts regarding a specific case. We reserve the right to refuse your refunds for any reason whatsoever, as we deem fit. All refunds will only be made to the same account or card from which payments were made initially. Refunds will only be processed after a thorough verification process related to the credentials of the account holder. We do not entertain any cheques or cash refunds. We only offer online refunds. Any extra charges shall be borne by the customer such as bank transaction fees, service fees or processing fees. The fees for the same will not be refunded. We do not pay any interest on refunds. We will not be held responsible if the customer fails to receive our communication due to incomplete or incorrect contact details.